10 Tips for Networking at Starbucks

CafeI love coffee. I love strong, bold coffee. Starbucks is my cup of choice. I head over to my corner location every morning, rain, sleet, snow or shine. But, it’s not just about the coffee…

For me, it’s also about networking. As a small business owner, Starbucks has become an integral part of my workday. By spending a mere 10 minutes at Starbucks each morning, I’ve grown my business exponentially.

Here are 10 insider tips for making Starbucks your killer networking app:

  1. Choose well. Scope out various Starbucks locations to determine the best fit for what you want to accomplish. If you want to network with business owners, choose a location in an area close to (or enroute to) the types of companies you wish to do business with. Chances are, those business owners are making a coffee stop, too.
  2. Be consistent. Once you select your prime location, visit it consistently. When you become a regular, you’ll begin to develop relationships with other regulars.
  3. Scope out your prospects. Not unlike how we learn to observe and listen as we develop our social networking strategies, I recommend observing and listening to other Starbucks customers for a while. This will help you determine who the regulars are, who your first networking targets might be and how to approach them.
  4. Make your first move at the bar. Of course, I’m referring to the condiments bar. In the short time that it takes to add cream and sugar to your cup, you can break the ice with many an interesting prospect. “Coffee: my one and only vice” works well for me. You may only get a grunt or a “have a nice day” out of the prospect at first, but considering most people are rushing off to the office, that’s a great start.
  5. Repeat daily. Continue to “break the ice” with new prospects. Keep your pipeline full. With one such encounter daily, your pipeline will fill quickly.
  6. Move up. At a second encounter, move up to a simple “Good morning,” as a way to acknowledge that you and your prospect now have a relationship.
  7. Advance to a higher level. With a quickly filling pipeline, you’ll soon recognize opportunities to advance the conversation to an even higher level. By your third or fourth encounter, you can offer a handshake and introduce yourself. Before you know it, you’ll be exchanging business cards.
  8. Vary your arrival time. As stated earlier, when it comes to networking, consistency is key. But, it pays to vary your arrival time occasionally by +/- fifteen minutes. This will help to broaden your prospect pool and allow for more repeat encounters.
  9. Make friends with your barista. Busy though they may be in the morning, the baristas can be some of your strongest networking allies. They know most of their customers by name and therefore, can help you out in the rare instance that you forget a name or two from your growing group of prospects.
  10. Sit down. (This tip is for advanced networkers only.) Yes, I’m actually advocating that, rather than rushing off down the street with cup in hand, after leaving the condiment bar, you sit at a table and enjoy your coffee for 10 minutes. It’s a pretty simple habit to get into. Think of what 10 minutes of networking daily could do for your business. Pretty soon, you’ll be deducting your coffee costs as a true business expense!

5 Innovation Quotes Worth Remembering

RocksWe’re bombarded with quotes around the topic of innovation every day. Thanks to social media and today’s sharing society, quotes by well-known (and unknown) figures are jockeyed about ad nauseam.

As we begin a new year, I’ve winnowed a list of 5 innovation quotes I feel are worth remembering. I’m happy to share them with you here.

“It is only by selection, by elimination, by emphasis, that we get at the real meaning of things.” — Georgia O’Keeffe

“Your best plan is a plan to improvise.” — author unknown

“If I had an hour to save the world, I’d spend 59 minutes defining the problem and 1 minute finding solutions.” — Albert Einstein

“It ain’t innovation unless something moves.” — Bob Allen, IDEAS

“Get the customer first, then solve the problem.” — author unknown

What would you add to this list? Please share your comments via the “Leave a Reply” feature below.

by Rebecca Cochran

You Don’t Have to Start at the Beginning

StartYou’ve set a goal. You’re determined to reach it. Now what?

Just start.

Not sure how to start? Don’t let that hold you back.

Start anyway.

Do I have to start at “the beginning?”

Nope, it’s okay to start anywhere.

Straight lines? What are those? Business (and life) is non-linear.

Start wherever.

Figure things out as you go. Try. Think. Ask. Prototype. Make mistakes. Learn. Course-correct. Repeat. Learn some more. Try again. Keep moving.

The single most important step is to start.

Start now.

 by Rebecca Cochran